Refund Policy

BackerSpring Refund Policy

 
 

I. Refunds

BackerSpring provides a refund only up to 48 business hours after your payment has been made, provided that no work on your package has been performed. If media lists and content has been made during this period, then we only offer a 50% refund. We do not issue refunds at all after press outreach begun. We do not provide refunds if your project does not get any press coverage or backers as a result of our service.

 

II. Cancellation

If you choose to cancel your service after 48hrs after making your payment, we do not issue a refund under any circumstances.

 

III. Cancellation Window

You may cancel your service and receive a full refund if you cancel service within 48hrs after making your purchase. If we have begun working during that window, and content and media lists have already been created, then we only issue a 50% refund. Once press outreach has begun, we do not offer refunds under any circumstances.